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Kincaid Alarm

Video Surveillance

The flexibility of a surveillance system lets us install a network that serves the exact purpose you want, indoors or out.

  • True HD IP camera systems
  • Free remote viewing app
  • Designed for your property

The flexibility of surveillance systems allows us to install a network that serves the exact purpose that you desire while providing extensive monitoring capabilities. Whether it is for an indoor or outdoor application, our experienced technicians will work with you to install exactly what you need.

Currently we are installing only the most advanced IP camera solutions. The IP platforms give you video in true HD quality, which is the difference between footage that identifies a face or a plate and footage that shows a person-shaped smudge. Every camera system we install comes standard with a free remote viewing app, so the video is on your phone rather than locked to a monitor in a closet.

Serving Polk County: Lake Wales, Winter Haven, Bartow, Haines City, Lakeland, Dundee, Frostproof, Auburndale, Polk City, Davenport, Fort Meade, Lake Alfred, and the surrounding Central Florida communities. Call (863) 223-8324 for a free assessment.

Reasons people call us about cameras

  • Something happened, the old system had footage, and the footage was unusable
  • Packages are disappearing from the porch and nobody can say when
  • A detached garage, boat, trailer or equipment yard is out of sight from the house
  • A rental or second home needs checking on while you are out of state
  • The DIY cameras keep dropping off the wifi and the subscription keeps going up
  • You need to be able to hand actual evidence to a deputy rather than a description
  • You want to see who is at the gate before you open it

Why most camera systems disappoint their owners

Cameras are the product people most often buy twice. These are the four reasons the first set gets replaced.

Resolution that cannot identify anyone

  • Older analog systems that record a shape but never a face
  • Cameras mounted so wide that everything useful is thirty pixels across
  • Digital zoom on a low resolution image, which adds nothing that was not recorded
  • Night footage that washes out to a white blur under a porch light

Placement that misses the moment

  • Cameras aimed at the property line instead of at the approach to a door
  • Mounting height that captures the top of a hat and nothing else
  • Cameras looking straight into the afternoon sun, which blanks the image daily
  • No coverage of the actual entry points, because coverage was decided by where cable was easy to run

Recording that has already been overwritten

  • Storage sized so short that a weekend away exceeds the retention
  • Motion recording tuned so sensitively that the drive fills with footage of palm fronds
  • A recorder that quietly stopped working months ago and nobody checked
  • Everything stored in one place, so a burglar who takes the recorder takes the evidence

A system nobody can actually use

  • An app that was set up on one phone and never on anyone else's
  • No way to get a clip out and send it to law enforcement
  • Passwords left at the factory default, which is how cameras end up on the public internet
  • A configuration only the installer understands, and the installer is gone

Why a professionally installed IP system is different

  • True HD IP resolution at up to 4MP, which is what makes footage usable as evidence rather than as a story
  • Cameras placed for identification at entry points, with wide coverage used to fill in around them
  • Hard-wired power and data, so cameras do not drop off a saturated home wifi network
  • Recording sized to the retention you actually want, not to whatever came in the box
  • A free remote viewing app configured on every phone in the household, not just the one that was present at install
  • Weather-rated hardware and proper cable entry, which matters in a climate that produces daily afternoon storms and salt-laden air near the lakes
  • Someone local who can pull a clip for you when law enforcement asks for one

How we design a camera system

  1. 1

    Walk the property and agree the goal

    Identification at the doors, an overview of the driveway, coverage of a shop or dock, or a view of a gate. Different goals need different cameras in different places, and getting this right is most of the job.

  2. 2

    Specify cameras and placement

    We choose lens and resolution for the distance involved, work out the mounting positions that survive the sun angle and the weather, and plan the cable routes. You get the design and the price in writing.

  3. 3

    Install and configure

    Cameras mounted and aimed, cable run and terminated properly, recorder installed with the storage sized for your retention, and credentials set so the system is not sitting on defaults.

  4. 4

    Set up remote viewing

    The free app is configured on the phones and tablets that need it, motion zones are tuned so you are not alerted about traffic on the road, and we show you how to find and export a clip before we leave.

What we cover

Around the home

  • Front door and porch at identification distance
  • Driveway, gate and street approach
  • Rear sliders, lanai and pool enclosure
  • Detached garages, workshops and sheds
  • Docks, boat lifts and waterfront on the Chain of Lakes

Recording and access

  • True HD IP recording up to 4MP
  • Storage sized for the retention period you want
  • Free remote viewing app on phone, tablet and computer
  • Motion zones tuned to your property rather than the factory default
  • Integration with your alarm so an alarm event brings up the right camera

Ready to book video surveillance?

Licensed, family owned, and working out of Lake Wales since 1973. Upfront pricing, and a real person on the phone.

Other Video Surveillance Services

Video Surveillance Across Polk County

The same crew covers the whole service area. Pick your city for local detail, or just call us.

Common Questions

Video Surveillance FAQs

How much does security camera installation cost?

It depends on the camera count, the distances involved, and how difficult the cable routes are, so we price it after seeing the property and put it in writing before any work starts. A two camera system covering a front door and a driveway and a sixteen camera system covering a commercial yard are different projects, and a number quoted over the phone without seeing either would be a guess.

Can I watch the cameras from my phone?

Yes. Every camera system we install comes standard with a free remote viewing app, and it works from anywhere you have an internet connection. We set it up on the devices in your household as part of the install rather than leaving you with a QR code and a manual.

How long is footage kept?

For as long as the storage you choose allows. We size it to the retention you actually want, which for most homes is a week or two and for businesses is often thirty days or more. Tell us how far back you want to be able to look and we will specify to that.

Do cameras work at night?

Yes. The IP cameras we install have infrared illumination for low light. Placement matters a lot here: a camera pointed at a bright porch light will wash out, and one under a soffit with no ambient light will rely entirely on its own IR. We plan for the lighting that is actually there.

Do I need an alarm system to have cameras?

No. Plenty of our camera installs are standalone. That said, integrating cameras with a monitored alarm is where each gets better: an alarm event can bring up the relevant camera on your phone so you can see whether it is an intruder or a delivery driver before anyone is dispatched.

Will cameras work with my wifi?

We install hard-wired IP cameras rather than wifi cameras for exactly the reason people call us to replace wifi cameras. Wired cameras get power and data over one cable, do not compete with everything else in the house for bandwidth, and do not drop offline when the router reboots.

Can you add cameras to the alarm system I already have?

In most cases yes. Cameras can be installed as a standalone system or tied into an existing monitored alarm so that an alarm event brings up the relevant camera. We will confirm what your current panel supports before quoting anything.

Will you help me get footage to law enforcement?

Yes. Exporting a usable clip is the part most camera owners discover they cannot do at the worst possible moment, so we show you how before we leave, and if you would rather we did it, you call a local number and we pull it.

Do cameras actually deter break-ins?

Visible cameras at an approach do discourage the opportunistic attempt, but that is not the main reason to install them. The main reason is that when something does happen, footage good enough to identify a person or a vehicle is what gives law enforcement and your insurer something to act on.

Already have a system on the wall?

We test it, tell you honestly what is worth keeping, and take over the monitoring.

Call (863) 223-8324
Visit Us

Need video surveillance in Central Florida?

We have operated out of downtown Lake Wales since 1973, and we coverPolk County, Orlando and the surrounding Central Florida area from here.

Phone
(863) 223-8324Central Station monitoring runs 24 hours a day, every day.
Hours
Monday to Friday: 7:30 AM to 4:30 PM
Saturday: Closed, monitoring is 24/7
Sunday: Closed, monitoring is 24/7
License
Florida Electrical and Alarm System Contractor License #EC0000873

Ready to Get Started?

Call for a free security assessment, or ask us to look at the system you already have. You will speak to someone local.

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